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Connections

2
  • Which type of cable do I require to connect my device?
  • Which connection options are available?

Devices

6
  • How can I connect my X-Box?
  • How can I connect my Wi-Fi printer, Chromebook, Chromecast, Airplay?
  • How can I connect my SmartTV?
  • How can I connect my Playstation 4 or Playstation 5?
  • How can I connect my own router?
  • How can I connect my AppleTV

Log in / log out

9
  • I previously already registered, but forgot my username or password
  • How to retrieve my username and password?
  • How to log off a device from the internet manually – wired and open Wi-Fi STUDENTENINTERNET(123)
  • How to log off a device from the internet automatically? – wired and Wi-Fi
  • How to log in with my school account, the wireless network: eduroam?
  • How to log in a device onto the internet manually – wired and open Wi-Fi STUDENTENINTERNET(123)
  • How to connect a device automatically to the internet – secured Wi-Fi STUDENTENINTERNET(EAP)
  • How many devices can I connect to the internet?
  • Can I share my username and password with anyone else?

Miscellaneous

2
  • My Dashboard: basic data limit and checking usage, ordering extra data, changing your password, verifying available sessions, logging off from a hotspot
  • How to surf the Net from a different location than home (= roaming)?

Troubleshooting

3
  • Slow internet connection and interruptions: updating operating system and advanced Wi-Fi settings
  • How do I find my device’s MAC address
  • Deleting preferred wireless networks on Mac OSX

Usage

3
  • Unlimited data
  • Order extra volume
  • I use up a lot of data but don’t know how

Troubleshooting

  • Slow internet connection and interruptions: updating operating system and advanced Wi-Fi settings
  • How do I find my device’s MAC address
  • Deleting preferred wireless networks on Mac OSX
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Copyright © SmartEye BV - algemene voorwaarden
De vermelde internetsnelheden zijn theoretische maximumsnelheden bij aansluiting van een pc of laptop op de SI apparatuur met een netwerkkabel. De werkelijke internetsnelheid kan beïnvloed worden door verkeer op het internet en andere technische factoren (zoals wifi, interne bekabeling, processor,…).
 
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